Conditions as per Operating Schedule
Staff Training
The Premises Licence holder must ensure all staff receive adequate training, commensurate with their role and responsibilities, relevant to the Licensing objectives.
In respect of sales of alcohol, all staff involved in, or responsible for, the sale or supply of alcohol, must receive training in relation to the Challenge 25 scheme before being allowed to sell alcohol.
Training must also include the accurate and timely reporting and recording of incidents in the Incident Log, the Safeguarding of Children and appropriate behaviour relating to the protection of children or vulnerable persons from harm.
Training must be recorded, knowledge refreshed at least annually, and records must be maintained, kept on the premises, and made available for the inspection by responsible authorities on reasonable request.
Refusal Record
A refusal register must be held at the premises and contain details of the time and date of any sales that are refused in relation to persons that are underage.
The register must be made available for inspection upon request by a Responsible Authority. This register can be written or electronic.
Incident Log
An incident log must be kept at the premises and made available on request to the Police or an authorised officer of the Licensing Authority. It must be completed within 24 hours of an incident occurring and must record the following:
1. Name of the member of staff/SIA member reporting the incident
2. All crimes reported to the premises,
3. All ejections of patrons,
4. Any complaints received concerning crime and disorder,
5. Any incidents or disorder,
6. All seizures of drug or offensive weapons,
7. Any visits from Responsible Authorities
CCTV
A digital CCTV system with recording equipment shall be installed and maintained at the premises and operated with cameras in positions agreed with the Police. The system shall be fully operational and recording at all times the premises is open for licensable activities. All recordings used in conjunction with CCTV shall:
be of evidential quality in all lighting conditions;
indicate the correct time and date; and
be retained for a period of 31 consecutive days.
Duty managers must be trained to use the system, as a recorded image must be available for inspection and downloading immediately upon request to Officers of Responsible Authorities.
All images downloaded from the CCTV system must be provided in a format that can be viewed on readily available equipment without the need for specialist software.
The premises shall not be hired out to any third party.
The supply of alcohol shall be supplied to seated customers at the table or bar by waiter/waitress/bar staff. There will be no vertical drinking at the premises.
There will always be the provision of food available whenever alcohol is being served. Soft/non-intoxicating drinks will be available at all times when the premises is open for licensable activities.
Clear signage must be prominently displayed at all exits requesting customers leave the area quickly and quietly.
A challenge 25 scheme must operate at the premises, whereby any person who appears to be under 25 years of age and is unknown to the staff member serving as a person over 18 years of age, shall not be sold alcohol unless they provide identification to prove they are over 18 years of age.
The only acceptable forms of identification allowed are a valid passport, a valid photo ID driving license or a valid proof of age scheme card with the PASS approved hologram.
Challenge 25 signage must be displayed in a clear and prominent public place at the premises.
All staff must be fully trained in relation to the Challenge 25 scheme before being allowed to sell alcohol and a record must be kept of staff training. Training must be refreshed at least every 12 calendar months. Such training must be recorded and be maintained at the premises and made available for inspection upon request.
No under 18s will be allowed on the premises after 22.00 hrs.
Children must be accompanied by an adult at all times.
Online Alcohol Sales
On any website through which sales are made, there must be a statement which informs customers:
the premises operates a Challenge 25 policy and any person accepting a delivery must be prepared and able to prove they are over 18 with a satisfactory form of ID;
customers must be at least 18 years old to purchase alcohol,
it is a criminal offence for anyone under the age of 18 to buy or attempt to buy alcohol or for anyone to buy or attempt to buy alcohol for persons under the age of 18.
Food/Alcohol Delivery Sales/Service
Delivery staff must carry out a Challenge 25 check on delivery, where the person accepting the delivery looks as if they could be under 25.
All orders of alcohol are to be recorded and accessible electronically, including the order number and recipient’s delivery address, and are to be made available to any responsible authority if requested.
Alcohol orders must only be delivered to a residential or business address and not to a public place, e.g., not to a car park, a street corner, or a park.
All deliveries will be made to individuals over the age of 18 years of age and not left unattended for later collection.
A Challenge 25 scheme shall be operated, whereby if the supply of alcohol is to any person who appears to be under the age of 25 years of age, they will be required to produce satisfactory ID, which meets the mandatory age verification requirement and is either a:
Proof of age card bearing the PASS Hologram;
Photo card driving licence;
Passport; or
Ministry of Defence Identity Card
Where the recipient is unable to provide satisfactory ID, providing they are 18 years old, or over, the alcohol part of an order must not be delivered to the premises.
A refusals record shall be maintained at the premises, which details all refusals to supply alcohol. Each entry must record the date and time of the refusal and the name of the staff member refusing the supply.
Notwithstanding Conditions above, when using third party couriers, all consignments of alcohol will be dispatched through reputable couriers only.