Conditions as per Operating Schedule
The premises licence holder, DPS, management and staff will constantly assess any risks to the licensing objectives. They
will work in partnership with the authorities in this respect. The staff will be properly authorised, trained, equipped and
motivated in this task. This commitment includes:
• A written notice of ‘authority’ record for all staff who ‘sell’ alcohol
• Adequate training for staff and records kept for inspection
• Contact details of the Designated Premises Supervisor available to staff and the authorities
• There will be no access to these licensed premises by members of the public.
• The premises shall operate to fulfil online orders only.
• The premises licence holder / designated premises supervisor will adopt an age verification policy throughout the whole
process of operation, so that at any time, if customers are unable to prove they are 18, then the supply of alcohol will be
refused at the point of any ordering procedure or facility, on collection and also on delivery,
• Where the premises licence holder / designated premises supervisor instructs third party couriers to deliver any items of
alcohol previously ordered, every such delivery company must adopt a ‘Challenge 25 policy’, so that if on request,
acceptable photographic documents cannot be produced to prove the date of birth of the purchaser, then the delivery will
be refused outright,
• In all cases,
(i) Delivery will be made only to the address indicated on each respective order and no other.
(ii) Delivery will be refused to any person who is, or who appears to be under the influence of alcohol or drugs,
• Where delivery of alcohol by any third party courier is refused for any of the reasons given above, the premises licence
holder / designated premises supervisor will then continue communication with the third party courier, in order that the
eventual outcome of the refused alcoholic goods, remains under the control of the management of the premises and not
the third party courier,
• The premises licence holder / designated premises supervisor will keep records of –
• The date and time of all alcohol orders and the full name and address of who has made each order (including details of
any refusals),
• The date and time of the despatch of all orders from the licensed premises, and
• The date and time when each delivery has been made, who to and where exactly (with details of any refusals), and the
name of a third party courier.
• Such details will be retained at the licensed premises / by the premises licence holder, for possible inspection at any time
on request, by a police officer or an authorised person of the licensing authority.
• All orders for alcohol held at the licensed premises shall be taken from the licensed premises by the licence holder to be
despatched from a Post Office or other courier service despatch point or via courier collection to AMAZON or other
distribution partner.
• No individual(s) will visit the licensed premises address to purchase any alcohol.
• No courier services shall be permitted to collect alcohol from the address for direct delivery to a customer.
The management and staff will take all necessary steps to ensure that the business remains free from crime and disorder
and neither creates nor contributes to crime and disorder.
The operation of the business will have a policy of:
• Maintaining staffing levels appropriately to ensure adequate security.
• No cash handling by couriers
• Observing the duty to be a responsible alcohol retailer and always refuse to supply alcohol where there is a likelihood that
such a sale might contribute to crime and disorder
The management and staff will have an effective policy to promote public safety. The DPS will liaise with the authorities to
ensure that all aspects of public safety are adhered to. The policy will include:
• Appropriate fire fighting equipment being installed and maintained at the ‘premises’ and staff trained in its use.
• No sales or supplies of alcohol undertaken where it is reasonably considered that this might negatively affect the public
safety licensing objective
• No members of the public shall be permitted to visit the licensed premises.
The DPS and staff are mindful of the need to reduce the impact of nuisance caused by the operation of the business, will
constantly assess the risk of public nuisance and take immediate steps to eliminate the problem. Staff will ensure:
• Deliveries from the premises will be conducted in a responsible and considerate manner, ensuring no disturbance to local
residents or businesses
• Deliveries received at the premises and waste removal from the premises will be conducted at a time and in a manner that
causes no disturbance to residents or businesses
• The fulfilment of online orders (i.e. the selection and preparation for despatch from the premises) shall not occur other
than between the hours of 0800 and 2000hrs.
The business will be operated in such a way that reflects a commitment to be a responsible retailer. To protect children
from harm there will be a policy of:
• Terms & conditions stressing that the purchaser and those receiving a delivery of alcohol must be at least 18 years of age
• A Challenge 25 policy for alcohol sales
• At the time the order is placed a declaration will be required from the person placing the order that the person is over 18
years of age.
• The online ordering process will prevent the consumer from placing an order until they have read the Challenge 25
statement unless the business calls the consumer to provide this information verbally before the order is accepted.
• Anyone receiving a delivery and not appearing to be of the age of 25 years will be required to produce appropriate
identification proving that they have turned 18 in order to be supplied with alcohol
• Appropriate ID will be a passport, photo driving licence, PASS accredited proof of age card or other reliable photo-ID that
is recommended and approved for acceptance by the police or other authorities
• Staff shall be trained in all aspects of responsible alcohol retailing and in particular the Protection of Children including the
Challenge 25 policy and the identification and refusal of potential ‘proxy’ purchasers
• Staff training will occur before a staff member is authorised to sell or deliver alcohol for the business
• Staff training will be recorded and signed off by the DPS and/or Premises Licence Holder
• Staff training records will be available for inspection by the police or other responsible authority upon request
• A refusals log will be kept and reviewed regularly by the DPS and made available for inspection by the police and an appropriate local authority representative.