Operating Schedule
No food or drinks are to be served to customers in glass receptacles.
McDonalds operates a robust CCTV policy to ensure compliance with Data Protection Legislation and to assist the Police with the prevention and detection of crime. At all stores where CCTV is in operation appropriate signage reflecting this information is displayed. McDonalds operate digital motion activated CCTV systems where images are retained on a hard drive system. All CCTV equipment is of a standard suitable to record images of a proper quality, it meets the industry standard and has LGC Forensics and Kalagate Certification. As part of the digital system an alarm will sound if the equipment is faulty or not recording, thereby alerting management for the need to intervene. The CCTV system is regularly serviced by qualified maintenance technicians. Access to the CCTV system will be provided to Police Officers at their request.
A Staff Safe system with both audio and visual monitoring capabality will be installed in the restaurant this system can be activated by either fixed or mobile panic buttons. Once activated the system links the restaurant to an external monitoring centre capable of intervening to resolve crime and disorder issues and/or provide the appropriate advice or instruction to support and protect the restaurant's staff and customers.
At this restaurant all shift managers have safety and security training including Maybo SIA accredited Conflict Management Training.
This restaurant has safety systems in place to protect the safety of customers staff at all times (such as Staff Safe). We work with the local Environmental Health Office and local Fire Service to ensure we are complying, as far as reasonably practicable, with relevant Health and Safety and Fire Safety Legislation. This restaurant is also subject to inspections from our own safety and security teams to ensure our systems are being maintained. All our staff receive comprehensive safety training to ensure that safe working methods are adopted and all staff are trained on the restaurant's evacuation procedure in the event of fire or other dangerous occurence. This store operates a 'No Open Alcohol Containers' policy to prevent persons carrying open alcohol into the in-store area.
McDonalds is committed to carry out litter patrols collecting both McDonalds packaging and any other litter that has been carelessly discarded. We are happy to act on recommendations from the Environmental Health Officer should they feel that we should extend our patrol to a nearby area, as far as this is reasonably practicable. All McDonalds packaging displays the 'Bin It' symbol to encourage our customers to deal with their waste responsibly.
Restaurant doors are self closing and customers are encouraged to be considerate to our neighbours and to limit noise both when ordering their food and on leaving the local area.