Licence Conditions
A fully working and maintained CCTV system capable of recording and storing images must be installed on the premises. The system must record at all times the premises is open to the public and images must be stored for a minimum of 28 days with date & time stamping. As a minimum this must cover all entry and exit points and both the customer and staff side of the till area.
A person conversant with the retrieval and down loading of CCTV footage must be present on the premises at all times it is open to the public.
All recordings must be made available to an officer from a responsible authority upon reasonable request and in line with the provisions of the Data Protection Act 1998.
This restaurant understands that in extending out opening hours we have a duty to the local community and that we continue to protect our staff and customers from danger and harm. We believe that our systems we have in place are robust thorough and will, as reasonably practicable, secure the promotion of the four licensing objectives. It should be noted that no McDonald’s restaurant within the United Kingdom serves alcohol and further none of our drinks or food are served to customers in glass receptacles.
We are eager to work in partnership with all responsible authorities to ensure the promotion of the four licensing objectives. We also seek to work with the local communities, whom we serve, in achieving a successful cohesion between our business operations and our neighbours.
McDonald’s operates a robust CCTV Policy to ensure compliance with Data Protection Legislation and to assist the Police with the prevention and detection of crime. At all stores where CCTV is in operation appropriate signage reflecting this information is displayed.
McDonald’s operate digital motion activated CCTV systems where images are retained on a hard drive system. All CCTV equipment is of a standard suitable to record images of proper quality, it meets the industry standard and has LGC Forensics or Kalagate Certification. As part of the digital system an alarm will sound if the equipment is faulty or not recording, thereby alerting management for the need to intervene. The CCTV system is regularly serviced by qualified maintenance technicians. Access to the CCTV system will be provided to Police Officers at their request.
A Staffsafe system with both audio and visual monitoring capacity will be installed in the restaurant, this system, can be activated by either fixed or mobile panic buttons. Once activated the system links the restaurant to an external monitoring centre capable of intervening to resolve crime and disorder issues and/or provide the appropriate advice or instruction to support and protect the restaurant’s staff and customers.
At this restaurant all shift managers have safety and security training; including Maybo SIA accredited Conflict Management Training.
This restaurant is keen to work in partnership with the local Fire Service and Environmental Health Officer to ensure public safety.
This restaurant has safety systems in place to protect the safety of customers and staff at all times (such as Staffsafe). We work with the local Environmental Health Office and local Fire Service to ensure we are complying, as a far as reasonably practicable, with relevant Health and Safety and Fir Safety legislation. This restaurant is also subjective to inspections from our own safety and security teams to ensure our systems are being maintained.
All of our staff receive comprehensive safety training to ensure that safe working methods are adopted and all staff are trained on the restaurant’s evacuation procedure in the event of a fire or other dangerous occurrence.
This store operates a “No Open Alcohol Containers” policy to prevent persons carrying open alcohol into the in-store area.
McDonald’s were the first company in our sector to introduce litter patrols in the early 1980’s. McDonalds is committed to carry out litter patrols collecting both McDonald’s packaging and any other litter that has been carelessly discarded. We are happy to act on recommendations from the Environmental Health Officer should they feel that we should extend our patrol to a nearby area, as far as reasonably practicable.
All of McDonald’s packaging displays the “Bin it” symbol to encourage our customers to deal with their waste responsibly. Further details regarding McDonald’s commitment to reducing waste and litter nuisance can be found at the “Our World” section of the McDonalds website.
Where it is practical to do we are content to put measures in place to limit noise. All McDonald’s restaurants doors are self-closing and we are trying to encourage our customers to be considerate to our neighbours and to limit noise both when ordering their food and on leaving the local area.
McDonald’s do not anticipate that unaccompanied children will use the restaurant in the extended hour’s period covered by this licensing application. We do however take their safety extremely seriously and will continue to employ the same practices to ensure that they are protected from harm at all times when visiting the restaurant.