ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
CCTV shall be provided in the form of a recordable system covering the trading areas and xcash tills. The CCTV equipment shall be maintained in good working order correctlt time and date stamped. Recordings shall be kept in date order, numbered consequentially and kept for a period of 31 days and copies made available to the police or trading standards officers on request - in order to maintain the security of the CCTV system selected staff will be trained in the use of the equipment to ensure that any request for copy images will be completed on request in trained staff are on duty or within 24 hrs if not. The recording equipment and disc/tapes shall be kept in a secure environment under the control of the DPS or other nominated responsible individual.
Appropriate signage representative of the above shall be displayed in conspicious positions:
B & M will maintain liaison with the neighbourhood police officers regarding any issues relating to the premises:
The area for the display of 'alcohol for sale' shall be no more than 10% of the trading area.
All staff will be trained in 'Security Awareness' as part of their induction training;
Staff to be instructed that alcohol may not be sold to any person who is believed to be drunk;
Notices to be displayed inside the premises stating that it is an offence for any person under 18 tears of age to purchase alcohol;
Notices to be displayed inside the premises stating that a Challenge 25 policy is in force;
B & M operate a zero tolerance to aggressive anbd/or violent behaviour towards staff members.
The car park area shall be inspected on a regular basis and management and staff shall use their best endeavours to prevent B & M customers from loitering in the said areas, persons refusing to move shall be subject of a report to the police to facilitate safe dispersal.
Staff will be trained on induction (and undergo a 3 monthly refresher training in the form of a short written test) in respect of the sale of all age restricted goods (including awareness/prevention of proxy sales, signs and symptoms of intoxication, dealing with refusal of sales and any subsequent confrontational behaviour from customers) - such training sessions to be documented and records made available to authorised persons from Responsible Authorities and kept on site for a minimum of 2 years.
A challenge 25 scheme will be operated at the premises - the only form of valid identification being a passport, photo driving licence or PASS hologram ID card - failure to supply such ID will result in no sale or supply of alcohol to that person.
The cash tills used for the sale of alcohol to have the benefit of an electronic 'prompt' for operators in respect of age restricted sales;
To compile and maintain a 'refusal' book (which shall be checked and signed by the DPS or Duty Manager on a weekly basis) containing records of instances/persons who have been refused the sale of age restricted items on the basis of their perceived age, such records to be made available to authorised persons from Responsible Authorities.